You can book through any of these channels:

• 📱 Website: Use our online booking form for an instant quote
• 💬 WhatsApp: +61 406 072 222
• 📞 Phone: +61 406 072 222
• ✉️ Email: booking@patelairportshuttle.com

We recommend booking at least 24 hours in advance to guarantee availability.

We recommend booking at least 24 hours in advance. For peak periods (school holidays, public holidays, Christmas/New Year), we suggest booking 3–7 days ahead. Last-minute bookings are subject to availability — contact us directly via WhatsApp for urgent requests.

Once your booking is confirmed, you will receive a confirmation via WhatsApp or email (depending on how you booked), including your driver details, pickup time, and fare. If you haven't received confirmation within 2 hours, please contact us.

Yes. Changes to pickup time, destination, or passenger numbers can be made by contacting us directly via WhatsApp or phone. Please notify us at least 3 hours before your scheduled pickup where possible.

We pick up from all terminals at Perth Airport:

• T1 — International & Domestic (Qantas/QantasLink)
• T2 — Virgin Australia
• T3/T4 — Other domestic airlines

Your driver will meet you in the arrivals hall holding a name board with your name.

Yes! We monitor your flight in real time. If your flight is delayed, we automatically adjust your driver's arrival time at no extra charge — for delays up to 60 minutes. For longer delays, please contact us directly.

Yes, we operate 24/7, 365 days a year — including all public holidays, Christmas Day, and New Year's Day. Early morning and late-night transfers are our specialty.

Yes! Our regular service covers: Perth CBD, Scarborough, Joondalup, Fremantle, Mandurah, Ellenbrook, Harrisdale, and Byford. We also service regional destinations including Bunbury, Margaret River, and more. Contact us for a custom quote on destinations not listed.

Our pricing is based on luggage as follows:

• 1 bag + carry-on: Standard fare
• 2 bags + carry-on: Medium fare
• 3 or more bags: Trailer fare (trailer automatically included)

Please declare your luggage accurately at the time of booking so we can send the right vehicle.

Yes! A luggage trailer is available for passengers with 3 or more checked bags, oversized items (golf bags, surfboards, camping gear, prams, etc.). Simply select the trailer option when booking or let us know at the time of enquiry.

Yes — all fares are fixed and quoted upfront. There is no surge pricing, no hidden fees, and no surprises. The price you see on our pricing page or in your quote is exactly what you pay.

We accept:

• Cash — paid to the driver at the time of service
• Bank transfer — details provided at booking confirmation

A receipt can be provided on request, which is useful for corporate expense claims.

Yes! Book both your outbound and return transfer with us and receive a 15% discount on the total fare. Simply tick the "Return Trip" option in our booking form or mention it when contacting us.

Absolutely. All our drivers hold a valid PTD (Public Transport Driver) authorisation issued by the Western Australian Department of Transport. This means every driver has passed background checks, holds a valid driver's licence, and meets all WA government standards for passenger transport.

Yes. All our vehicles carry full comprehensive insurance and public liability insurance as required under Western Australian law. We are also WA On-Demand transport compliant (PTV OD-C authorised).

We operate clean, comfortable, and well-maintained vehicles suitable for airport transfers. For groups of 5 or more passengers, or passengers with extra luggage, we have larger vehicles and trailer attachments available. Vehicle type will be matched to your booking requirements.